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Thanks for a great article! This last point is the one that I try to impress on Leaders. /Managers repeatedly. Make sure you understand how easy it may be to change the decision.

If possible - reframe the decision as an experiment - Define success (write it down) and pay attention to the results.

Usually, the team performs better, and ultimately the customer benefits - from a couple of failed experiments!

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Christopher Fullam

X-Googler & Co-Founder at Ajito. Leveraging over 30 yrs exp. building & growing tech orgs to achieve Clarity, Predictability, and Engagement.